- Introduction
ZipnConvert (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Our Chrome extensions have a privacy policy of their own: Chrome extensions privacy policy.
- Information We Collect
2.1 Account Information
When you create an account, we collect:
Email address
Name (optional)
Password (stored as encrypted hash)
Language preference
Timezone
If you subscribe to Premium or buy from the store, we also keep your plan, the Razorpay subscription / order and payment IDs, amounts, dates, download history and any licence keys issued to you. Card details are entered in Razorpay’s checkout window and never reach our servers.
2.2 Usage Data
We automatically collect:
Browser type and version
Device type
IP address
Pages visited and tools used
Time and date of visits
Referring website addresses
2.3 Tool Data
Most of our tools process data entirely in your browser. Your files and content never leave your device. For tools that require server-side processing (primarily advanced image processing for premium users):
Files are temporarily uploaded for processing
Processed files are automatically deleted within 1 hour
We do not store or analyze the content of your files
3. How We Use Your Information
We use the collected information to:
Provide, operate, and maintain our Service
Improve, personalize, and expand our Service
Process your transactions and manage subscriptions
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues and security vulnerabilities
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
Service Providers: With third-party service providers who perform services on our behalf (e.g., payment processing via Razorpay, which receives your card details directly — ZipConvert never sees your full card number)
Legal Requirements: When required by law or to respond to legal process
Business Transfers: In connection with any merger, sale of company assets, or acquisition
With Your Consent: With your explicit consent for any other purpose
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
- Your Data Rights
Depending on your location, you may have the following rights:
Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data
Portability: Request transfer of your data
Objection: Object to processing of your data
Restriction: Request restriction of processing
To exercise these rights, please contact us at admin@zipnconvert.com
- Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our Service may not function properly without cookies. - Children’s Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. - International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. - Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. - Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: admin@zipnconvert.com
Contact Form: zipnconvert.com/en/contact